Challenge
Online ticket platforms typically facilitate ticket purchases for specific theaters, limiting options. While some platforms enable purchasing across multiple theaters, they lack the functionality to reserve seats or order concessions online.
Solution
Devise a user-centric "Get Tickets" website characterized by intuitive navigation and a streamlined ordering procedure for enhanced user experience.
Takeaways
The Get Ticket application speeds up the process of finding local theaters, buying tickets, reserving seats, and even getting snacks delivered. It's crucial to really understand how users are using our product, what issues they face, and how they think when engaging with it. This insight helps us fine-tune the user experience and cater to their needs effectively.
Project Duration
October 2021 - November 2021
Role
UX Designer & UX Researcher
Tools
Adobe XD